About Us
Welcome to Therapeutic Pillow
Therapeutic Pillow Australia produces an all-encompassing range of superior therapeutic postural comfort products in Australia with over 95% of all our products 100% Australian Made. Established in 1972 with a single product, the Tranquillow - a contour pillow, the company has gone from strength to strength achieving ongoing growth with new products and services having been developed over the past 50 years in response to our customer's physiological and comfort needs.
All of our products have been designed in close consultation with health professionals and Australian families. Therapeutic Pillow Australia and Thera-med Australia have distributors in all of Australia's great States and Territories that supply selected health professionals in your local area throughout Australia. If you cannot find a supplier just call us and we will refer you to your nearest health professional for your convenience. If your item is not available (convenient) to you, then we can always service your needs directly.
Please note that we do not supply retailers. We are exclusive to health professionals throughout Australia and beyond as we recognise the fact that they know what is best for you and your postural and comfort needs. Our premium Australian Made products are designed upon decades of research and feedback from a vast range of health professionals across Australia and their patients.
Building on our positive relationship with the Australian market, our national distribution of agents in each Australian state is now being built upon with agencies in the US, England, New Zealand, Singapore, Hong Kong and Indonesia. We are proud of the Australian products that we provide and the healthcare practitioners that represent us, and we are proud to be an Australian-owned company supporting Australia's world-leading healthcare industry!
Our Products
At Therapeutic Pillow Australia, we take great consideration into what our customers say about our products.
Our research and design department continues to work diligently on new body supports and comfort products to improve posture and to provide optimal comfort and support, from neck support to back support, and to generally improve physiological health and wellbeing.
With over 50 years of experience, we have firmly established a tradition of making products that continue to make our customers happy.
At Therapeutic Pillow Australia we focus on supporting the Australian economy by producing and sourcing local products with locally created materials. There are many important reasons for this, such as our environmental impact (minimising the freight and transport impact we have on our carbon footprint), our social impact (with regards to supporting our multicultural Australian workforce and local community), but most importantly to guarantee the highest quality product for all of our valued customers. With that goal in mind, we are incredibly proud to say that 96% of our products are Australian Made.
For our valued customers, it is your ideas and comments that help us grow and improve the products that we have to offer you. If you have a proposal or an idea that you would like to bring to our attention, please feel free to contact us. In fact, many of our products have been the result of brain-storming between our company, people in the community with a need and the health professionals who ardently look after them.
Goals and Strategies
Our fundamental aim at Therapeutic Pillow Australia is to provide outstanding comfort and postural support products and accessories to individuals and the healthcare professional market. We have embraced the online realm as a way to make it easier and faster for those in need of better comfort to get the information and products that they require. Over the last 50 years, we have built a solid reputation for taking great attention to our customers' needs, to our product quality and innovation, and to the world wide web that has allowed us to extend our reliable and trustworthy service 24 hours a day, 7 days a week. The Therapeutic Pillow brand has grown to become recognised and respected throughout the health community Australia-wide. The following summarises the goals and strategies that we continue to strive to achieve on a daily basis:
- To continue to grow our passion for health and well-being in providing comfort and support for all our customers.
- To continue to be an industry leader in supplementing Australia's world-leading health and wellbeing field.
- To continue to provide great products with great value for our customers.
- Always look outside the square for innovation in creating and achieving excellence.
- Always aim to manufacture and source products locally wherever possible.
- To help people to live in better comfort and enrich the lives of Australians and people the world over wherever we can.
- To maintain our family values as a family business and to make our customers, suppliers and staff feel a part of our big family.
- To always continue to learn and improve by listening to the ever-valuable feedback from our valued customers and health professionals.
The www.the-pillow.com.au web site is owned and operated by Therapeutic Pillow Australia
Therapeutic Pillow Australia is a trading name of the Parnham Group Trust
ACN 150 265 811
ABN 56 386 197 633
What sets us apart
We are an Australian Family Business
We are an Australian-owned family business that prides itself on the fact that every one of our postural comfort products has been designed in consultation with health therapists including medical practitioners, chiropractors, osteopaths, physiotherapists, and occupational therapists. Everything is carefully and thoroughly thought through, and while others may try and copy they never ever get it quite right because they always compromise on quality!
50 years on and going strong
Therapeutic Pillow Australia & Thera-med started from scratch in 1972 with a single contoured pillow and has quietly developed the contour pillow range and broadened the scope of focus to the point where we are now the largest producer in Australia, and perhaps the world, of quality comfort items that are designed to encourage the natural alignment of your spine and body … whether sleeping, sitting, or just relaxing. And of course, there’s also our purpose-designed circulation-enhancing products that improve blood flow thereby aiding the natural healing process, as well as our range of comfort items for pre and post-natal use by mums. Not stopping there, Therapeutic Pillow Australia's research and development team continue to work on new comfort products and consistently enhancing and upgrading the old ones…
We work closely with Health Professionals in Australia wide
Customer loyalty is also one of our strengths, and we have maintained strong relationships with health therapists from day one … in fact, many who started with us over 50 years ago are still purchasing our products for their patients. We’re loyal to health professionals and their patients, and they’re loyal to us. In fact, it is this relationship that gives us the feedback that we incorporate into new product development. They know what their patients need, and we make it. It’s that simple!
We are fast!
We also pride ourselves on our service, and because we manufacture everything we always have products ready for delivery the next day, or soon after. Order one item or 101 items, and you’ll receive it quickly and without fuss. Service with a smile … and we’re proud of that.
So that’s us, that’s what sets us apart. A long history of product development, and a long history of focusing on quality. That’s why we’re still here, and we’ll continue to listen to the marketplace and innovate so that you will always be able to find the product that suits you best.
Made in Australia
We are proud to be Australian Owned and Australian Made.
Our company has committed to employing Australians in the workplace. We believe that is important to keep Australian jobs for Australians. Therapeutic Pillow boasts over 95% of its product range and is manufactured and packaged right here in Melbourne, Australia. It's not 100% because latex production does not exist in Australia.
We pride ourselves on being Australian made, on our high standard of quality, service and value. If you have any difficulties finding what you want, or any other problems or questions, please contact us